Returns Management
Minimise Waste with our Complete Direct Mail Returns Management
Here at The Fulfilment Group we understand that to make the best of any solution you must have a reliable returns management system in place, no matter how well planned and executed the mail campaign. This is an essential part of our relationship with our clients, and our returns management system is there to process any mail that for some reason has been returned as undeliverable.
We understand that getting your mail back can be disappointing, which is why our returns management system allows us to help our clients understand why their mail wasn’t delivered and improve their data for future campaigns. So, it’s important not to look at these situations as failure, more as an opportunity to improve future campaigns and mailshots.
Returns management options:
When handling your mailing we will give you the option of including our address as the destination for any returns, we can then process these for you, with a range of options available:
- Cleanse your data with any returned mail pieces noting the reason for return and reporting any patterns
- Returning all non-delivered mail items back to our clients
- Opening returns and sending promotional material you would like to re-use such as brochures, merchandise etc
- Recycle or securely destroy the returns on our client’s behalf
Some of the Benefits:
- Helps reduce wastage on postage in future mailings and improves your return on investment
- Keeps your mailing lists up to date
- Reduces your impact on the environment
The Fulfilment Group will help you to develop your marketing from the campaign’s foundation and creation through returns management and into the planning stages for the next campaign launch. This will also help optimise your budget further for the future.
We would love to be a part of your next direct mail campaign, contact us today for a free no obligation quotation. For more information on The Fulfilment Group’s Direct Mail Returns Management, please use our contact form or call us on 0333 577 0444.